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Walmart opens its store to outside AI agents, with spending caps and no card data

Agent Profiles let shoppers approve each order or set a limit, and an MCP-based Agent Gateway is in beta for developers.

Source: Retail Dive

Walmart announced Agent Profiles, a separate identity for an AI agent inside a customer's Walmart account, and said the feature will launch within a month. Shoppers can require approval for every purchase an agent makes, or let it buy up to a spending limit they set.

Walmart also opened a beta of its Agent Gateway for companies and developers. Built on the Model Context Protocol, the gateway is meant to let an agent shop for a user without Walmart handing over that person's personal information or purchase history. Walmart's updated terms for AI agents stress customer approval and bar agents from receiving shoppers' payment card details.

The approach differs from Amazon's, which has blocked Meta's Muse and tried to stop Perplexity's agents from shopping its site for customers. Walmart already sells through ChatGPT and partnered with Google's Gemini earlier this year.

Read the full article at Retail Dive

Our take

Walmart gives outside agents their own identity and spending limits while keeping card data and purchase history in-house, so it can accept agent orders without becoming a simple fulfillment endpoint.

  • Mid-size retailers can borrow this now by writing agent terms and choosing which agents to serve, rate-limit or block.
  • Flag agent orders separately in order management and analytics.
  • Agree on how returns and disputes work when an agent buys the wrong item.

Was our take useful?

Key takeaways

  1. Agent Profiles launch within a month, with per-order approval or spending caps
  2. Agent Gateway beta runs on MCP and withholds personal data and purchase history
  3. Updated terms bar agents from receiving payment card details

Read related stories: Retailers pick sides on outside AI shopping agents

Original reporting

Retail Dive

Read the original report

Published

Retailers pick sides on outside AI shopping agents

  1. Cloudflare says sites bear the cost of AI agents as Meta's Muse adds shopping tools
  2. Amazon lets invited US shoppers buy through Alexa for Shopping by text message
  3. Mercado Libre keeps its inventory away from outside AI shopping agents, for now
  4. Shopify's AI-referred orders grew 3.3x, and it still won't disclose the base
  5. Amazon says 400 million used Alexa for Shopping, and keeps rival agents at arm's length
  6. Walmart opens its store to outside AI agents, with spending caps and no card data (this post)