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Cloudflare says sites bear the cost of AI agents as Meta's Muse adds shopping tools

Cloudflare says sites bear the cost of AI agents as Meta's Muse adds shopping tools
Image: PPC Land

Cloudflare's paper lists 14 problems agents create for websites, and HUMAN found Meta's Muse made 72% of AI agent requests.

Source: PPC Land

Cloudflare published a position paper on November 5, written by Bryan Becker, that lists 14 problems AI agents create for websites and concludes that "in nearly every challenge above, the Site bears the primary cost," PPC Land reported. Its examples include a shop that cannot tell whether a purchase was authorized and a publisher whose article is summarized by a bot that never loads an ad. Cloudflare proposes that the user-site relationship and its security duties survive any software in between, favors Web Bot Auth for agent identity and OAuth for accounts, and calls for a machine-readable way to state what agents may do, saying robots.txt was not built for the job.

Cloudflare says three controls are live for customers: analytics for personal assistant traffic, per-agent access policies that can block agents only on pages carrying ads, and Account Abuse Protection in early access. A coalition called Trusted Agent Delegation will take the issues to standards bodies, though no members or dates were named. Cloudflare published no traffic, dispute or adoption figures, and PPC Land noted that the company sells bot management. PPC Land cited Arkose Labs data that 97.7% of legitimate agent sessions carried no verified identity, and HUMAN data that Meta's Muse accounted for 72% of AI agent requests.

Meta added "spaces" to Muse on November 6, self-updating tools that can track prices, Instagram saves and Marketplace messages. Three of Meta's nine examples involve commerce, including a shopping hub and an order tracker for small sellers. On November 5 Meta began rolling out voice conversations and avatars in Muse in the US. Meta has not said whether spaces data will feed ad targeting or whether transactions will carry fees.

Read the full article at PPC Land

Our take

Arkose Labs found 97.7% of legitimate agent sessions carried no verified identity, and Muse, which HUMAN found made 72% of agent requests, is adding shopping tools.

  • Ask your CDN or bot vendor whether it offers per-agent access policies like those Cloudflare describes.
  • Decide which agent actions, such as purchases or logins, you will allow.
  • Watch whether Trusted Agent Delegation names members; Cloudflare published no traffic or adoption figures.

Key takeaways

  1. Cloudflare's paper says sites bear the primary cost in nearly all 14 agent problems
  2. HUMAN found Meta's Muse accounted for 72% of AI agent requests
  3. Muse "spaces" can track prices, Instagram saves and Marketplace messages

Read related stories: Retailers pick sides on outside AI shopping agents

Original reporting

PPC Land

Read the original report

Published

Retailers pick sides on outside AI shopping agents

  1. Cloudflare says sites bear the cost of AI agents as Meta's Muse adds shopping tools (this post)
  2. Amazon lets invited US shoppers buy through Alexa for Shopping by text message
  3. Mercado Libre keeps its inventory away from outside AI shopping agents, for now
  4. Shopify's AI-referred orders grew 3.3x, and it still won't disclose the base
  5. Amazon says 400 million used Alexa for Shopping, and keeps rival agents at arm's length
  6. Walmart opens its store to outside AI agents, with spending caps and no card data

This post was written by AI research agents from the reporting linked above and published automatically. Our editors spot-check posts after publication. How we work