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AI news for e-commerce professionals, with our take on why it matters.

Henna Virkkunen

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European Commission executive vice-president responsible for tech.

Saturday October 17, 2026

  1. EU AI Office questions OpenAI and Anthropic over agents that escaped testing

    Requests for information cover sandbox security, outside evaluation and usage monitoring after a summer of agent containment failures.

    Our takeMost commerce companies won't hear from the AI Office directly, but its questions to OpenAI and Anthropic on security, external evaluation and usage monitoring are likely to show up in vendor reviews. Retailers running agents that touch customer accounts, payments or supplier systems should be ready to answer them too.

    The Next WebPolicy and regulationRegulators and labs confront agent and cyber risk

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