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Square makes its Squaremates agent generally available and opens accounts to outside AI

Square makes its Squaremates agent generally available and opens accounts to outside AI
Image: PYMNTS

An improved Square MCP lets US sellers authorize third-party AI assistants to act on their accounts, and a beta restocking tool drafts supplier orders.

Source: PYMNTS

Square has made Squaremates, its business agent, generally available to sellers in the United States and made it the primary entry point to Square Dashboard, according to a November 12 press release reported by PYMNTS. Squaremates evolved from Managerbot and handles multistep tasks in its own secure workspace. The release says sellers can use it to find lapsed customers and build targeted campaigns, update product catalogs in bulk, draft staffing schedules from labor costs and sales trends, and produce sales reports and branded email campaigns.

Square also released an improved Square Model Context Protocol (MCP), which lets sellers connect their accounts to third-party AI assistants and authorize them to take actions using Square's capabilities, and a new command-line interface that gives developers scripted access to Square APIs. Through Squaremates Apps, sellers can build and host their own applications, such as tools that split cash tips by hours worked.

A restocking feature in beta identifies low inventory and prepares supplier orders for seller approval, and Square plans to add permission-based email access to daily briefings, the release said. PYMNTS noted that Block CEO Jack Dorsey discussed plans for procurement agents on the company's November earnings call.

Read the full article at PYMNTS

Our take

Square is giving small merchants two ways to let AI act on their business: its own agent, and outside assistants connected through MCP.

  • Review which actions you authorize an outside assistant to take, and who can revoke them.
  • Keep supplier orders on approval until the restocking beta proves accurate on your inventory.
  • Square has not said in this report what Squaremates costs or which plans include it.

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Key takeaways

  1. Squaremates is generally available to US Square sellers as the Dashboard's main entry
  2. Square MCP lets sellers authorize third-party AI assistants to act on their accounts
  3. A beta restocking tool drafts supplier orders that sellers must approve